At Repair Expert UAE L.L.C, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or services.
1. Information We Collect
We may collect the following information:
Name, phone number, email address, and location
Appliance details provided for service requests
Communication records via phone, WhatsApp, or email
Technical data such as browser type, device information, and IP address
2. How We Use Your Information
We use your information to:
Schedule and provide repair services
Respond to your inquiries and service requests
Send confirmations, updates, or follow-up messages
Improve our website and customer experience
Comply with legal requirements
3. Data Protection & Security
We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your information is only accessible to authorized staff.
4. Sharing of Information
We do not sell, trade, or rent your personal information. Your data may be shared only:
With technicians or staff involved in your service
To comply with UAE legal obligations or law enforcement requests
5. Cookies & Website Tracking
We may use cookies or third-party analytics tools to understand user behavior and enhance website performance. You can disable cookies via your browser settings.
6. Your Rights
You have the right to:
Request access to the personal data we hold about you
Ask us to correct or delete your information
Opt out of marketing communication at any time
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.
8. Contact Us
For any privacy-related questions or requests, please contact:
📧 Email: info@repairexpertuae.com